General Information:
  contact, hours, location
Office hours: .............................................. Mon-Fri, 9:00-4:30
For appointments call: ............................... (315) 536-3308
(Info on our automated phone system)  
For fax call (24 hours): .............................. (315) 536-0430
Soldiers & Sailors Memorial Hospital: ........ (315) 531-2000
Poison Control (Rochester, NY Region): ... 1 (800) 333-0542
Emergency Numbers for Pharmaceutical Companies

For Routine Appointments:

   We try to leave space in our schedules to accommodate urgent problems within 24 hours, but that means we often have to limit the number of routine follow-up visits on any given day. If you would like to be seen for a routine check-up or health maintenance visit, we encourage you to call several weeks in advance so that we can match your scheduling needs with ours.
For Emergency or Urgent Appointments:

   If you feel that your problem is urgent, tell our receptionist; she can often refer you to a nurse for immediate advice or schedule an immediate appointment. We try to accomodate urgent visits within 24 to 48 hours and appreciate your consideration of others.

   If you urgently need to contact a physician after hours or on a holiday you may call Soldiers and Sailors Memorial Hospital at (315) 531-2000. Ask the doctor "on-call" for your personal physician; a physician in our group will usually be able to return your call promptly. Remember that many managed care plans require a physician authorization prior to an emergency room visit unless the emergency is clearly life threatening. In this case you should go directly to the Soldiers & Sailors Hospital Emergency Department. The staff there will contact our physician on-call as necessary.

© 2007 Keuka Health Care Associates