Anna Ward is our Receptionist. She answers phone calls, greets
patients when they arrive at the office, schedules appointments,
and coordinates much of the information flow at our front desk.
She is responsible for taking patient demographic information,
scheduling follow-up visits, and for recording patient messages
and questions for the doctors and nurses.
She files patient laboratory work in the
charts after the results have been noted by the physician. She has the responsibility for
locating charts and making them available to the doctors and nurses, and files the charts
when they are not in use.
It is her responsibility to inform the
staff when patients have arrived for their appointments, and to inform the patients if the
doctors or nurses have been delayed. Her job is to make your visit as efficient and
pleasant as possible.